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Line 6 Product Warranty

VERSION 29

Created on: Jan 19, 2009 4:59 PM by Line6Perry - Last Modified:  Oct 27, 2009 10:47 AM by Line6Miller

Your warranty is determined by the region that you purchase your unit. There are three distinct regions for Line 6 products:

 

1) United States (as Line 6 is the distributor)

2) Line 6 UK: United Kingdom, France, Germany, Belgium, Holland, Luxembourg, Austria, and Andorra

3) Rest Of World: a series of Independent Distribution Companies. All administration of warranty is done in these three areas.

 

Why is this important to you? Your warranty is only valid in the region where you purchased your unit. If you buy your unit in Germany, then you must have the unit serviced in Germany, or within that region. If you live in South America, you will be interacting with the distributor for the country that you live in. It is for this reason that Line 6 recommends that you always buy your unit locally.

 

You will need to present your original, dated proof of purchase to have any warranty work performed at any Line 6 Authorized Service Center for repair.

 

Furthermore, as warranty is determined by the distributor (Line 6 US, Line 6 UK or the specific international distributor), your warranty may vary. In the direct US territories, a quick summary of warranty periods is included below.

 

Q: Are Line 6 warranties transferable?

A: Line 6 warranties transfer from one end user to another within the original warranty period (as long as the user has the original dated proof of purchase), but not when purchased second hand from a retail outlet.

 

Q: What do I do if I need a repair?

A: Please refer to our Product Repair FAQ for more information: Product Repair FAQ

 

 

 

The Warranty DOES NOT Cover:

•Damage from physical abuse such as dropping the unit, impact from hard objects or damage to external components as a result of negligence.
•Damage due to liquid contamination.
•Damage resulting from any use other than that it was intended for.
•Any unit that has been repaired or had an attempted repair made to it by unauthorized personnel.
•Damage due to incorrect connection, connection to faulty equipment or connection to faulty or incorrect power supplies.
•Damage in transit as a result of inadequate packaging or protection.

 

Warranty Periods

 

24 month parts and labor warranty

X2-branded Wireless Products

 

12 month parts and labor warranty

All amplifiers, including speakers

Controller pedals

POD units (except Pocket Pod and Pocket Pod Express)

Line 6 Branded Wireless Products

Speaker cabinets

Stompbox modeler pedals

ToneCore Pedals (Module AND Dock purchased together as one unit)

TonePort/POD Studio KB37

TonePort UX8

Variax instruments (one-year parts and labor for electronics and a limited lifetime warranty on wood)

 

90 Days parts and labor warranty

BackTrack/BackTrack + Mic

GuitarPort/RiffTracker

Pocket POD and Pocket POD Express

ToneCore Docks (purchased individually)

ToneCore Modules (purchased individually)

TonePort DI

TonePort/POD Studio (GX, UX1, UX2)

Variax Workbench

All Power Amp and Preamp Tubes

 

90 day warranty

Amp covers and custom carry bags

EX-1 Expression Pedal

POD 2.0 Upgrade

POD Mount

DC-1 Power Supply (when purchased separately)

PX-2 Power Supply (when purchased separately)

 

30 day return period

Add-on software licenses (except iLok)

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